Other language: Vietnamese
Core of FBI Super Inquiry.
Chapter 10: Finding Balance: The FBI Tells You to Pay More Attention to Others. [11]
Summary
Communication should be reciprocal, emphasizing the importance of listening to others while sharing one's own thoughts. Self-centeredness can hinder relationships and lead to misunderstandings. Respecting others' perspectives fosters goodwill and trust, enhancing dialogue. Gentle criticism is preferred over harsh reproaches, as it preserves dignity and encourages positive change. For example, a salesperson successfully negotiated by aligning with a client's concerns rather than opposing them directly. Overall, effective communication requires humility, acknowledgment of others' strengths, and a considerate approach to criticism to maintain harmony in relationships.Full content
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