Madam, You've Gone Viral Again.

Summary

The passage details a complex situation involving G Company's limited product release. After communication challenges and internal debates, Shirakawa (sent by He Zheng) proposes resolving the pre-order crisis by distributing complimentary lucky bags containing existing best-selling products to all pre-order customers. His strategy aims to preserve the company's reputation and customer goodwill, emphasizing that reputation is more valuable than immediate cost savings. The solution is implemented just before the scheduled release time, potentially diffusing customer anger.

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