Rebirth in the Perfect Era.

Summary

The text details a controversy involving Li Mu and Muye Technology, who banned YY accounts of Taobao sellers suspected of selling counterfeit goods. Initially, the decision sparked widespread online criticism and industry tension. Li Mu strategically responded with a brief, humble video apology, admitting the company's mistake and restoring banned accounts. His approach effectively neutralized the growing negative sentiment, demonstrating exceptional crisis management skills. The incident revealed Li Mu's ability to adapt quickly and prioritize user experience, ultimately turning a potential PR disaster into a positive narrative that garnered public support and respect.

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